Walk-Up Technology Support Now Centralized at Tech Commons

Tech Commons in Gelman Library provides support from the Division of Information Technology and Academic Technologies.

November 12, 2012

woman with an ipad leans over a desk and speaks to a man

Tech Commons in George Washington’s Gelman Library now houses walk-up support services from both the Division of Information Technology and Academic Technologies.

Located in Gelman Library B03, Tech Commons provides the GW community with a centralized and convenient location to receive assistance for technology needs, including computer tune-ups and maintenance; residence hall telephone, Internet and cable TV support; and mobile device configuration and support.

“The Division of IT strives to provide consistent, around-the-clock technology support that’s available whenever users need assistance, so that if a problem arises they can seek help without having to plan in advance to do so,” said David Steinour, chief information officer. “With the IT Support Center—which provides services 24 hours a day, seven days a week—and the addition of Tech Commons in Gelman Library— which provides more centralized walk-up support— we are working toward that goal.”